Claims Paid Statistics 2020

The true value of any insurance plan is whether it will pay out when a claim is made. 


The Society is therefore pleased to announce its claims paid statistics as below:


  • 97.58% of all claims paid in 2020 - over £600,000 paid out in claims benefit to members
  • 96.32% of all claims paid 2018-2020 inclusive


The reasons for not accepting claims included declines under standard policy terms and conditions.


Chief Executive, Jon Gratland, said:


“Whilst 2020 has been an especially challenging year, through the hard work and flexibility of its staff the Society has been able to remain fully operational and be there to do what it says it will do – provide income protection benefits when incapacity strikes. We are delighted to be able to continue to support our members when they need us most.”