AGM 2020

We are a mutual, owned by you our members and run only for your benefit. By using your vote, you let us know what you think and have your say in what we do.


This year the COVID-19 pandemic has impacted all our lives, both personally and at work. Earlier in the pandemic the Board of Management decided that the AGM, originally planned for 16 June 2020, was not a realistic expectation as at that time the future implications from the pandemic were very unclear. We therefore set a new AGM date of 10 September 2020.


We kept as closely as possible to our usual AGM process, though with some notable changes forced by the pandemic, which are outlined below:


  • This year members were only able to vote in advance - either online, by post or they could appoint the Chair of the AGM as their proxy to vote on their behalf.
  • Members were not able to attend the meeting in person, though could join the meeting online if they chose to.


The AGM was held virtually, as planned, on 10 September 2020 and we are now pleased to share information from that meeting with you. Please click on the following to find out more:


Our Financial Statements 2019

For more detailed information about our financial performance and business strategy, as well as the way we work, take a look at our Financial Statements 2019.


The Voting Results AGM 2020

We are pleased to announce the poll results on the resolutions.


The Minutes of the AGM 2020

You can read more about the meeting and the Board of Management presentations that happened at the meeting.